Privacy Policy

Last Updated: 16 August 2024

This Privacy Policy outlines how Kingston Banners (“we”, “us”, or “our”) collects, uses, and protects your personal information when you interact with our website: www.kingstonbanners.co.uk.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR). This policy applies to all data collected through our website.

1. What We Collect

We collect personal data that you voluntarily provide when you:

Place an order
Contact our support team
Subscribe to our emails or newsletters

This may include:

Full name
Email address
Telephone number
Billing and delivery addresses
Payment information (processed securely via third-party gateways – we never store card details)
Order history and related communications

We may also collect usage data through cookies and tracking tools (see Section 6).

2. How Your Data Is Used

We only use your information to:

Process and deliver your orders
Respond to your enquiries
Send order updates and policy changes
Issue invoices and receipts
Send promotional emails (only if you’ve opted in)

Your data is never sold, rented, or shared with third parties for marketing purposes. We only share your data with trusted service providers—such as couriers or payment processors—where necessary to fulfil your order.

3. Your Rights Under UK GDPR

You have the right to:

Access any personal data we hold about you
Correct or update inaccurate information
Request deletion of your data (“right to be forgotten”)
Restrict or object to how your data is used
Receive your data in a portable format (CSV)

To exercise your rights, email us at support@kingstonbanners.co.uk. We aim to respond within 30 days.

4. Keeping Your Data Safe

We take security seriously. Your data is protected by:

TLS 1.2 (HTTPS) encryption across the site
AES 256-bit data storage encryption
PCI-DSS compliant payment handling
Role-based access for staff
Secure, offsite backups

If a data breach ever occurs, we will notify you in line with GDPR requirements.

5. Account Registration & Orders

When you place an order, we may collect your details to:

Process payments
Confirm and deliver your order
Resolve any issues that may arise

We retain this data for legal, financial, and customer service purposes.

6. Cookies & Website Tracking

Our website uses cookies to:

Remember your preferences
Track anonymised site usage
Enable secure login and shopping features

Cookies do not store personally identifiable information. You can adjust cookie settings in your browser at any time, but disabling them may limit website functionality.

7. External Links

Our site may contain links to third-party websites for convenience. We are not responsible for their privacy practices, so we encourage you to review their policies when you visit them.

8. Promotional Emails & Newsletters

If you’ve opted in, we may send you occasional offers, updates, or announcements from Kingston Banners. You can unsubscribe anytime using the link in any email, or by contacting support@kingstonbanners.co.uk.

9. Our GDPR Commitments

To comply with UK GDPR, we have:

Data Processing Agreements (DPAs) with all third-party providers
Transparent opt-in forms for data collection
Fast response systems for access or deletion requests
A protocol for prompt notification in the event of a data breach

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, with the most recent version taking effect on the date stated above. Please check back regularly for updates.